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How Can We Help Today?

Owned and operated by ElevatedRecUSA, we welcome every question about home bars, simulators, and tables.

We typically respond within 24 hours on business days
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Email
support@elevatedrecusa.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling typically takes 1 to 3 business days, with transit averaging 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For complete details on conditions and how to initiate a return, please review our Return Policy page or send us a message through the contact form.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis within our 30-Day Returns window. Reach out to us via email with your order number and the item you would like instead, and we will walk you through the process.

What materials are your pool tables made from?

Our pool tables feature solid hardwood frames, professional-grade slate playing surfaces, and tournament-quality cloth. Each listing includes full material and dimension specs so you know exactly what you are getting.

Do golf simulators require a lot of room?

Space requirements vary by model, but most need a ceiling height of at least 9 feet and a hitting area roughly 10 feet wide by 10 feet deep. Check each product page for the specific dimensions recommended for that simulator.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Home Bar Inquiry
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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
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Expect a thoughtful response within one business day of reaching out to our team.

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Quality Recreation

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.